Jessica is a user experience (UX) designer and faculty member at Center Centre, the UX design school in Chattanooga, TN, where she prepares students to be industry-ready designers. She publishes UX articles on her blog and on Medium, and she speaks at conferences and local events about design.

She speaks internationally at conferences such as SXSWi, Midwest UX, IA Summit, UX Camp Ottawa, and UX Cambridge (UK). Jessica is a faculty member at Center Centre, a school that prepares students to be industry-ready UX designers.