Havana Nguyen is a Sr. User Experience Designer at Florence Healthcare who specializes in design ops, interaction design, usability testing, and product discovery. She has done UX for aerospace, human capital management, and other enterprise SaaS products. To advance the UX community, she leads Ladies that UX Atlanta and has written for UX Design Collective and UX Planet. When she’s not doing UX, she is the Lead Character Artist on the award-winning graphic novel series Kamikaze. Find her art and work at http://www.havananguyen.com.